Privacy Policy

The following privacy policy details how Surecrypto collects, uses, and protects your personal information when you visit or login to the platform. Use of this platform constitutes consent to the data collection and use and security practices detailed herein. We post changes to our privacy policy on occasion. We therefore recommend that you consult this page frequently or at any time should concerns arise. If any significant changes are made, as is required by law, we will notify all of our site users.


There are three categories of personal information collected by our system when you access the Surecrypto platform.


This information is routinely collected by most any website you visit and may include: Your IP address and location Information about the device such as device type, operating system, network information *We do not knowingly collect this information from any user under 18 years of age.


This information is limited to what the user personally enters into the system when opening or updating an account and may include: Contact Information such as name, address, phone, email, Telegram or other messenger addresses Drivers license number or State-issued Identification Card number as part of our KYC control. This information is required in order to open an account and deposit or withdraw funds as well as for account verification and fraud prevention. Users who sign up for the Surecrypto exchange in addition to using the wallet may be required to enter more information for account verification purposes. This may include a copy of a Government issue ID. In such cases we may also seek out information from third parties such as credit bureaus or banks. Some users may choose to provide us with personal information such as social media accounts like Telegram in order to link accounts or verify personal information. Sharing such information constitutes consent to allow Surecrypto to store this information in your account. It does not give us the ability or right to share that information with any third party or to post on or use your social media account in any way.


All of your account activity is logged in the system. This includes your pending and past transactions, currency balances, withdrawals and deposits. This is to protect your account as well as other Surecrypto account holders from fraud as well as malicious software and security breaches such as by spyware or other malware that may cause harm to you or other Surecrypto users.


The information discussed in this privacy policy is limited to personal information that may be used to identify a specific person. This differs from anonymous information which cannot in any way be used to identify you. All the information we store that may in any way be used to identify you is treated with the greatest degree of caution. Your security is of primary importance to us. We prevent using all the technology available to us any unauthorized use, access, leak, changes, or loss to your personal information. To this end, we store all client information in secure environments. We comply with all regional and international laws in terms of safeguarding all of our clients’ privacy and information. We restrict access to all of our infrastructure both physical and online. We authorize access to client information only to staff who require access to fulfill their job responsibilities. All staff with access to sensitive information are monitored and properly trained to ensure compliance with regulations. We securely store all client information throughout the duration of your use of Surecrypto as well as for up to five years afterward in order to comply with all laws and resolve any disputes regarding transaction history.


The information we collect is primarily intended to facilitate account access and provide smooth functionality of the site and its features. The ways in which we make use of the information may include: To provide site functions and customer service To troubleshoot technical problems and provide support To process transactions and exchanges as well as notify you of such transactions To collect fees and facilitate withdrawals and deposits To prevent illegal activities or violations of our terms of use such as fraud, or other financial crimes To measure the effectiveness of our design, layout, and site functionality To provide targeted services, marketing, and offers specific to your site uses and interests To verify your identity where required Surecrypto will not make use of your personal information in any way other than the above listed purposes except with your expressed permission. We may request such permission in rare instances where, for instance, sharing your information may improve our services or facilitate joint services. You will always be given the chance to accept or decline the sharing of your information in this way.


In the transfer of your funds from and to your bank account or credit card as well as the transfer of digital currencies to and from third party wallets, account information is shared both by Surecrypto and by the third party which may identify you to either party. This includes account and financial information as well as your contact information for identity verification and fraud prevention. We may use this information in order to confirm your identity in connection with the transfers in and out of your account. We share the information pertinent to the transfer with the third parties at the other end of the transaction. For instance, we use the various service providers to process credit card to Bitcoin transfers and we allow transfers to and from our digital currency wallet to numerous other wallets. Please be aware that each third party has its own privacy policy and practices relating to their use and protection of personal information. Surecrypto does not control their information sharing practices external to transactions directly to and from our platform. We recommend referencing their privacy policies if you have any concerns.


Surecrypto does not for any reason share or sell our clients’ personal information to any third parties for the purpose of marketing. All contact that we make with our clients is related to your account and notifications relating to transactions or other changes. Any communication that we make that is for marketing or not related specifically to your account will come with an unsubscribe option included. You will always be able to opt out of any type of communication from us, except for specific account notifications.


Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:


The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .


We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .


We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.


Use of the Surecrypto website constitutes consent to our use of cookies. Cookies are micro data files stored on your computer in order to identify you and your past browsing information. They are used by most websites. We use cookies in order to:

Recognize you as a Surecrypto user

Collect basic information about your computer, device, and browser in order to prevent security breaches and improve functionality of the website

We use both “session” and “persistent” cookies in order to effectively achieve the above results. “Session” cookies are used to improve the website function within a single session, “persistent” cookies stay on your computer after you logout in order to remember your preferences next time you visit. All of the cookies we collect are encoded so that no third-party can intercept or use any of the information collected in them. You can always opt out of the use of cookies on our site using your browser’s cookie prevention add-ons or plugins.


You can update or remove any of the information stored in our system by contacting us at . If you decide to close your Surecrypto account, the information contained in it will be automatically moved to a separate database and marked as closed. As detailed above, we will keep your information in our database for a period of time as required by law for fraud protection. This measure allows us to ensure that a user suspected of fraud cannot simply close their account and open another one to avoid detection. Upon closure of your account, the use of and access to your information is limited to fraud protection. Surecrypto will not share it with any third parties with the exception of law enforcement if required for investigations of fraud or financial crimes.

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